Refund Policy

Last updated: 17 September 2026

This Refund Policy explains when refunds may be available for STAFFMA subscriptions and services. By subscribing to STAFFMA, you agree to this Refund Policy together with our Terms & Conditions.

1. Subscription Payments

STAFFMA offers subscription plans that may be billed monthly or according to the billing period shown when you subscribe.

Subscription payments are processed securely through Stripe. STAFFMA does not store your full payment card details.

2. Cancellation of a Subscription

You may cancel your STAFFMA subscription at any time through the available billing controls in your account.

Unless otherwise stated, cancellation prevents the subscription from renewing for the next billing period. Your access to paid features will generally remain available until the end of the period that has already been paid for.

Canceling a subscription does not automatically create a right to a refund for the current billing period.

3. Refunds for Subscription Payments

Payments that have already been processed are generally non-refundable, including where:

you cancel your subscription after a payment has been processed; you do not use the service during part or all of the paid period; you stop using STAFFMA before the end of the billing period; or you forget to cancel before the next renewal.

However, refunds may be provided where required by applicable law or where STAFFMA determines that a refund is appropriate in the circumstances.

4. Accidental or Duplicate Charges

If you believe you have been charged more than once for the same subscription period or have been charged due to an apparent billing error, contact us as soon as possible.

We will review the transaction and, where appropriate, correct the error or issue a refund.

5. Refunds Required by Law

Nothing in this Refund Policy limits any mandatory consumer rights or other rights that cannot legally be excluded or restricted.

If applicable law gives you a right to cancel a purchase or receive a refund, those rights remain unaffected by this policy.

6. Promotional or Complimentary Access

STAFFMA may occasionally provide promotional, complimentary, or administrator-granted access.

Unless expressly stated otherwise, promotional or complimentary access:

has no cash value; is provided for the period specified by STAFFMA; may be subject to specific conditions; and does not create an automatic right to a refund or monetary compensation. 7. Changes to Subscription Plans

STAFFMA may change subscription prices, features, limits, or billing periods.

Where required by applicable law, we will provide appropriate notice before material changes take effect.

Any refund rights arising from a legally required cancellation or price-change process will be handled in accordance with applicable law.

8. How to Request a Refund

If you believe you are entitled to a refund or want us to review a particular charge, contact us with:

the email address associated with your STAFFMA account; the date and amount of the payment; the reason for your request; and any relevant transaction information.

Please do not send your full payment card number or other sensitive payment credentials by email.

Contact:

BG ERA GAMES USA LLC STAFFMA

8718 Ridge Blvd, Apt 5C Brooklyn, NY 11209 United States

Email: staffma.com@gmail.com

9. Refund Processing

If a refund is approved, it will generally be returned through the original payment method used for the transaction.

The time required for the refund to appear in your account may depend on your bank or payment provider.

10. Contact Us

If you have any questions about this Refund Policy or a particular payment, please contact us at staffma.com@gmail.com.

This Refund Policy should be read together with the Terms & Conditions and Privacy Policy.